About hotel - Best Hotel Surabaya

Best Hotel Kedungsari in Surabaya offers comfortable accommodations designed to meet the needs of every traveler. Each air-conditioned room features a private bathroom, work desk, seating area, TV, electric kettle, wardrobe, and parquet flooring — ensuring a relaxing and convenient stay.

Guests can enjoy essential on-site facilities including a restaurant, coffee shop, free WiFi, and a terrace. For added convenience, the hotel also provides private check-in/check-out, 24-hour front desk, concierge service, and room service. Free toiletries and slippers are provided for extra comfort.

A minimarket and free on-site parking are also available, making your stay even more hassle-free.

Located just a 19-minute walk from the Sharp Bamboo Monument and only 1.2 miles from the Joko Dolog Statue, the hotel is well-positioned for exploring local attractions. Juanda International Airport is just 9.9 miles away, offering easy access for domestic and international travelers.

Terms of stay

Thank you for choosing to stay at Best Hotel Kedungsari. To ensure a comfortable and enjoyable experience for all our guests, we kindly ask you to review the following terms and conditions. By confirming your reservation and checking in, you agree to comply with the policies outlined below regarding your stay, payment, cancellations, and use of hotel facilities

Check-in

14:00

Check-out

12:00

Booking cancellation

Guests may cancel their reservations in accordance with the cancellation policy provided at the time of booking. Please note that cancellation terms may vary depending on the room type, rate plan, or promotional offer selected.

For flexible bookings, cancellations made within the allowed period will not incur any charges. Cancellations made after the deadline or in case of a no-show may result in a cancellation fee equivalent to one night’s stay or the full booking amount, depending on the policy applied.

We recommend reviewing your booking confirmation for specific details or contacting our front desk for assistance

Сancellation policy

Cancellation policies may vary based on the room type and rate selected. Please refer to your booking confirmation for specific details. Late cancellations or no-shows may be subject to a fee. For assistance or more information, feel free to contact our front desk